Who needs this course?

This course is designed to cover the performance outcomes, skills and knowledge required to conduct a KENO game. The course applies to all sectors of the hospitality industry where KENO activities using online terminals are carried out, including clubs and casinos.

Course outline:

• Advise customers on features of KENO
• Process bet types
• Pay out prizes
• Cancel tickets
• Operate general functions
• Clean and maintain terminals
• Monitor security of KENO operations
  

Prerequisites:

Students must be at least 18 years of age
Successful completion of SITHGAM006A - Provide Responsible Gambling Services (Responsible Conduct of Gaming in NSW)

Duration:

This trainng is conducted face to face over 6 hours.

National accreditation:

This course is nationally accredited as (SITHGAM003A) Conduct a KENO Game.

Course outcome

Upon successful completion of this course students will receive a Nationally Recognised Statement of Attainment.

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